ReelWords Privacy Policy

Last updated: 26 August 2026

This Privacy Policy explains how ReelWords collects, uses, stores and protects information in connection with the ReelWords mobile application.

This policy applies to ReelWords on supported platforms, including versions distributed through the Apple App Store and Google Play.

1. Information We Collect

Player Profile Information

ReelWords collects and stores a player-created nickname when a player creates or uses a player profile.

The nickname is used to identify the player's profile, maintain player information and support game features such as progression, scoring and leaderboards.

Players should not include sensitive or unnecessary personal information in their nickname.

Game and Gameplay Information

ReelWords may store information associated with gameplay, such as scores, progression, leaderboard results and other information required to operate and maintain game features.

This information is used for core game functionality, including progression, scoring, competitions and leaderboards.

Device and Advertising Information

ReelWords may use third-party advertising services to display advertisements within the application.

These services may collect certain device, usage and advertising-related information, such as advertising identifiers, in accordance with their own privacy policies.

Where required by applicable platform rules or law, ReelWords will obtain the necessary user permission before enabling tracking or personalised advertising.

2. How We Use Information

Information collected by ReelWords is used to:

ReelWords does not sell personal information to third parties or use player profile information for third-party marketing purposes.

3. Third-Party Services

ReelWords may use third-party service providers to support the operation of the application, including services used for data storage, application infrastructure, advertising and other technical functions.

These providers may process information on ReelWords's behalf and are expected to handle information in accordance with applicable privacy requirements and their own published privacy policies.

The specific third-party services used by ReelWords may change as the application develops. Where third-party services collect information directly through the application, their own privacy policies may also apply.

4. In-App Purchases and Payments

In-app purchases are processed by the platform through which you downloaded ReelWords, such as Apple's App Store or Google Play.

ReelWords does not collect, access or store your payment card, billing or financial account details associated with these purchases.

Payment and transaction information is handled by the relevant platform in accordance with its own terms and privacy policy.

5. Data Storage and Security

ReelWords takes reasonable measures to protect information from unauthorised access, alteration, disclosure or destruction.

Information may be stored using third-party services that provide data storage and application infrastructure. These services may store or process information on behalf of ReelWords.

No method of electronic storage or transmission can be guaranteed to be completely secure.

6. Data Retention

ReelWords retains player and gameplay information for as long as reasonably necessary to provide the application's features, maintain player progression and leaderboards, operate competitions, prevent misuse, resolve disputes and meet applicable legal or regulatory obligations.

Where information is no longer required for these purposes, ReelWords will take reasonable steps to delete or anonymise it.

Some information may need to be retained for a longer period where required for legitimate operational, legal, security or fraud-prevention purposes.

7. Data Deletion and Privacy Requests

Players may request deletion of their ReelWords player information by contacting:

Privacy@ReelWords.app

Requests should include sufficient information for ReelWords to identify the relevant player profile.

Upon receiving a valid deletion request, ReelWords will take reasonable steps to delete the requested information, subject to any information that must be retained for legitimate legal, security, fraud-prevention or other permitted purposes.

Questions regarding this Privacy Policy or the handling of information may also be directed to:

Support@ReelWords.app

8. Children's Privacy

ReelWords is not specifically designed for children.

We do not knowingly collect personal information from children for purposes unrelated to the operation of the application.

Parents or guardians who believe that a child has provided personal information to ReelWords may contact us at Privacy@ReelWords.app to request that the information be reviewed and, where appropriate, deleted.

9. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to ReelWords, its features, its service providers or applicable privacy requirements.

The latest version will always be made available at the publicly accessible ReelWords Privacy Policy URL.

The date shown at the top of this policy indicates when it was most recently updated.

10. Contact Us

For privacy questions, data deletion requests or other questions about how ReelWords handles information, please contact:

Privacy@ReelWords.app

For general technical support, feedback or other enquiries relating to the application, please contact:

Support@ReelWords.app